Use AI to Automate CI De-duplication

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RapDev Webinar

Use AI to Automate CI De-duplication with ServiceNow

February 27, 2025

1:00 pm

-

2:00 pm

ET

Webinar

,

Online (Zoom)

Join ServiceNow experts from RapDev to learn how to maintain an accurate CMDB and improve operational efficiency with Now Assist.

Join us for an evening of drinks, appetisers, and good vibes at The Happenstance, a 1 minute walk from Convene Sancroft.

Don’t miss out, space is limited- register today!

Please bring your Datadog Summit London badge for entry.

Thursday

,

Feb 27, 2025

2025-02-27 1:00 pm

-

2025-02-27 2:00 pm

ET

Online (Zoom)

,

Webinar

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Maintaining a clean and accurate Configuration Management Database (CMDB) is critical for effective IT operations, but duplicate and overlapping Configuration Items (CIs) can compromise its reliability.

Key Takeaways:

Understand how Now Assist in ServiceNow identifies and consolidates redundant CIs using attribute analysis and relationship mapping
Learn practical approaches to automating CI de-duplication while maintaining a single source of truth
Explore the benefits of an accurate CMDB for IT service delivery, resource management, and incident resolution
Gain actionable insights into using ServiceNow’s GenAI-driven capabilities to optimize IT operations

In this webinar, explore how GenAI-powered Now Assist within ServiceNow simplifies CI de-duplication by analyzing attributes, relationships, and usage history. See how AI can streamline CMDB maintenance, improve data accuracy, and support your IT operations with minimal manual intervention.

Don't miss the expert sessioN

Maintaining a clean and accurate Configuration Management Database (CMDB) is critical for effective IT operations, but duplicate and overlapping Configuration Items (CIs) can compromise its reliability.

Key Takeaways:

Understand how Now Assist in ServiceNow identifies and consolidates redundant CIs using attribute analysis and relationship mapping
Learn practical approaches to automating CI de-duplication while maintaining a single source of truth
Explore the benefits of an accurate CMDB for IT service delivery, resource management, and incident resolution
Gain actionable insights into using ServiceNow’s GenAI-driven capabilities to optimize IT operations

In this webinar, explore how GenAI-powered Now Assist within ServiceNow simplifies CI de-duplication by analyzing attributes, relationships, and usage history. See how AI can streamline CMDB maintenance, improve data accuracy, and support your IT operations with minimal manual intervention.

SPEAKERS

Kevin Montes de Oca

ServiceNow Developer

RapDev

Kyle Brueckner

Sr. Engineering Manager

RapDev

Paul Noer-Rønning

Head of IT Operations

Coop Norge

Join our session for insights into some lessons we've learned along the way.

Maintaining a clean and accurate Configuration Management Database (CMDB) is critical for effective IT operations, but duplicate and overlapping Configuration Items (CIs) can compromise its reliability.

Key Takeaways:

Understand how Now Assist in ServiceNow identifies and consolidates redundant CIs using attribute analysis and relationship mapping
Learn practical approaches to automating CI de-duplication while maintaining a single source of truth
Explore the benefits of an accurate CMDB for IT service delivery, resource management, and incident resolution
Gain actionable insights into using ServiceNow’s GenAI-driven capabilities to optimize IT operations

In this webinar, explore how GenAI-powered Now Assist within ServiceNow simplifies CI de-duplication by analyzing attributes, relationships, and usage history. See how AI can streamline CMDB maintenance, improve data accuracy, and support your IT operations with minimal manual intervention.

Join our session for insights into some lessons we've learned along the way.

Key Takeaways:

Understand how Now Assist in ServiceNow identifies and consolidates redundant CIs using attribute analysis and relationship mapping
Learn practical approaches to automating CI de-duplication while maintaining a single source of truth
Explore the benefits of an accurate CMDB for IT service delivery, resource management, and incident resolution
Gain actionable insights into using ServiceNow’s GenAI-driven capabilities to optimize IT operations

In this webinar, explore how GenAI-powered Now Assist within ServiceNow simplifies CI de-duplication by analyzing attributes, relationships, and usage history. See how AI can streamline CMDB maintenance, improve data accuracy, and support your IT operations with minimal manual intervention.

SPEAKERS

Kevin Montes de Oca

ServiceNow Developer

RapDev

Kyle Brueckner

Sr. Engineering Manager

RapDev

Paul Noer-Rønning

Head of IT Operations

Coop Norge

Don't miss the expert sessioN

Maintaining a clean and accurate Configuration Management Database (CMDB) is critical for effective IT operations, but duplicate and overlapping Configuration Items (CIs) can compromise its reliability.

Show Details

SESSION SPEAKER

Logan Rohloff

Datadog Tech Lead
‍RapDev

Expo Floor

June 25th

1:30 pm EDT

Managed Datadog offers a fully managed, hands-on-keys solution to manage the health of the Datadog platform, audit costs, reduce mean time to resolution (MTTR), and automatically detect security vulnerabilities.

Improve Security: Leverage RapDev’s expertise to ensure a robust security posture for API/App keys, public dashboards, and the platform

Reduce Toil: Let RapDev engineers take over managing the ever-growing complexity of the Datadog platform

Minimize Noise: Access customized dashboards and monitors for targeted, actionable insights

Optimize Cost: Continuously monitor usage patterns to prevent surprise costs

Ensure Governance: Establish guardrails to drive cross-organizational compliance

Maintaining a clean and accurate Configuration Management Database (CMDB) is critical for effective IT operations, but duplicate and overlapping Configuration Items (CIs) can compromise its reliability.

Maintaining a clean and accurate Configuration Management Database (CMDB) is critical for effective IT operations, but duplicate and overlapping Configuration Items (CIs) can compromise its reliability.

Improve Security: Leverage RapDev’s expertise to ensure a robust security posture for API/App keys, public dashboards, and the platform

Reduce Toil: Let RapDev engineers take over managing the ever-growing complexity of the Datadog platform

Minimize Noise: Access customized dashboards and monitors for targeted, actionable insights

Optimize Cost: Continuously monitor usage patterns to prevent surprise costs

Ensure Governance: Establish guardrails to drive cross-organizational compliance