Datadog

Datadog Expertise

RapDev is a Datadog Premier Partner focused on accelerating our customers’ time to value.
600
Implementations
110
US-Based Engineers
68
Datadog Certifications

Security & Managed SOC

Quickly and seamlessly implement Cloud SIEM, ASM, SCA, and Cloud Security Posture Management to power a modern DevSecOps strategy

Incident Management

Transform data into high-confidence, actionable incidents using AI-driven detection, clear ownership models, and automated remediation

Marketplace Integrations

RapDev is proud to offer more Datadog Marketplace integrations than any other partner

ServiceNow

ServiceNow Expertise

RapDev is a ServiceNow Elite partner focused on helping you drive business outcomes with the ITx suite.
4.7
CSAT Score
136
Product Line Certs.
67k
AI Agents Discovered

Agentic AI & AI Governance

Deploy and scale production-ready agentic AI to automate workflows and accelerate ServiceNow outcomes

Enterprise Architecture

Connect your technology landscape to business strategy to optimize investments, reduce risk, and accelerate modernization

ServiceNow Store

Leverage RapDev’s certified apps and AI Agents to expedite operations on the Now Platform
Blog
Company

About RapDev

RapDev is powered by a team of experienced, U.S. based engineers focused on redefining service operations through AI, automation, and modern observability.

Join the RapDev team

Our no-frills approach to collaborating is what allows us to deliver the best. Our team is growing and we’re looking for the best in the game.

Press

Latest news and announcements from RapDev

Events & Webinars

From hands-on workshops to industry-leading conferences

Resources

All ServiceNow services

Platform Automation

Solve real engineering problems with automation and AI

Onboarding / Offboarding

Onboarding / Offboarding

Employee lifecycle processes often require coordination across multiple systems and teams. RapDev builds ServiceNow workflows that automate onboarding and offboarding tasks so access, devices, and approvals are provisioned or reclaimed automatically.

Full-Lifecycle Automation for Employee Transitions

Implemented workflows in ServiceNow that automated identity creation, access provisioning, laptop requests, and workspace setup across departments, all triggered from a single HR event. When employees exited, access and assets are automatically reclaimed based on role, location, and regulatory needs, - closing compliance gaps and saving dozens of hours monthly.

Restarting Services

Restarting Services

Common service failures often require simple remediation but still consume valuable engineering time. RapDev designs automated restart workflows that allow teams to validate and recover services quickly while maintaining operational guardrails.

ChatOps-Driven Service Restarts

RapDev created ChatOps-powered restart workflows that allowed approved users to securely trigger service restarts from Slack and Teams, with pre-checks and logs baked in. Instead of waiting on escalations or navigating outdated wikis, teams validate and resolve issues in real time.

Landing Zones

Landing Zones

Provisioning cloud environments manually often leads to inconsistent infrastructure and governance gaps. RapDev builds automated landing zones that standardize how environments are created across cloud platforms while enforcing security, networking, and cost policies from day one.

Built-In Governance

RapDev built automated Landing Zone blueprints that ensured every new environment followsed security, tagging, network, and cost-control policies from day one. This eliminatesd the sprawl of inconsistent cloud setups, reducesd manual approval overhead, and providesd real-time reporting across all accounts.

Self-Healing Workflows

Self-Healing Workflows

Many operational incidents follow predictable patterns that can be resolved automatically. RapDev engineers self-healing workflows that respond to monitoring signals and remediate common failures before they escalate into incidents.

Automated Issue Resolution

RapDev engineered self-healing workflows triggered by monitoring and observability tools (like Datadog) that auto-remediates disk space issues, restarts stuck services, and fixes broken dependencies. The result: fewer tickets, faster resolution, increased efficiency, and happier ops teams.

Fast-track time to value and release software faster and more securely

4.7

+

CSAT Score

136

+

Product Certifications

113

+

Accreditations

"RapDev is the Gold Standard for partners. It’s refreshing to work with people who know more than us and we can learn from. It's been a joy to work with them."

Matthew Gross | Manager - Enterprise Tools at Rite Aid

Success story

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