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Leverage AI to enable automated remediation workflows for critical issues and incidents. By using ACC to send output data to the ServiceNow instance via the MID Server and store events and metrics in the relevant database, organizations can reduce their MeanTime to Recovery (MTTR) by:
ChatOps integrates incident management into communication platforms like Slack, MS Teams, and ServiceNow Operator Workspace, allowing for seamless handling of critical issues.
RapDev’s engineers specialize in automation to improve the developer experience. Embedding incident management within chat platforms through dynamic notifications enables real-time troubleshooting, continuous updates and easy internal communications during outages or MIM.
Leverage GenAI with Modern ServiceOps to enhance incident management and troubleshooting.
Managed Datadog guarantees an extensive list of SLAs to ensure you’re getting the most out of your Datadog environment and adhering to best practices.
