From our engineers' desks

Demystifying CSDM with a Home Analogy

How one incident shaped my understanding of failure, ownership, and blameless culture in DevOps

RapDev made waves at DASH 2025 with major wins, new AI tools, and standout moments on and off the expo floor

A quick look at why execution often breaks down and how ServiceNow SPM addresses common challenges in planning and delivery.

Replacing an AWS-based event-driven service with Datadog Events and Workflow Automation

Built for ServiceNow, Arlo handles the tedious work so you don’t have to.

Replacing an AWS-based event-driven service with Datadog Events and Workflow Automation

RapDev brought Arlo, AI innovation, and serious momentum to Knowledge 2025 in Las Vegas.

Securely connect Datadog's App Builder to your internal resources using Private Action Runners on EKS

Unpack the pros, cons, and use cases of ServiceNow’s top tools for AWS visibility.

Migrate complex synthetic tests to Datadog while maintaining accurate monitoring and alerting

Replace util scripts with smart objects in ServiceNow by adding context, encapsulating logic, and improving code design

Ensure a seamless VMware to Nutanix migration with Datadog and RapDev’s integrated monitoring

The business case for why automation is the key to productivity, efficiency, and successful growth

Take automation to a new level, enabling you to accelerate workflows, minimize errors, and free up valuable human resources

Understanding when to build custom ServiceNow apps and how to do it effectively for streamlined operations and unique needs

Dive into how you can use Datadog to collect custom JVM metrics at runtime, without the need for opening a JMX remote port

Build AI-driven features with Now Assist Skill Kit to streamline tasks and enhance workflows

Learn how RapDev can help manage complex, growing Datadog environments

Optimize IT service requests with ServiceNow Virtual Agent powered by generative AI

Enhancing Flexibility with CMDB Inclusion Criteria

Enhance efficiency with ServiceNow inbound email actions for seamless workflow automation

Associate resources to and manage permissions from Datadog teams

Streamline alerts with ServiceNow EM to combat noise, boost focus, and enhance operational efficiency

Integrating OpenTelemetry with Datadog for Seamless Observability and Monitoring

Inside RapDev's Hiring Process to Find the Right Fit and Build a Stronger Team

Preventing Duplicates, Orphans, and Stale Records with ServiceNow

Transforming cloud security through data integration and machine learning

Holistic Kubernetes Observability: Beyond Basic Metrics

Effortlessly Integrate External LLMs into ServiceNow

Unlock Increased Productivity and Precision with AI-Driven Code Suggestions

Ensure Compliance and Stability of Red Hat Linux environments with RapDev’s Red Hat Satellite Integration for Datadog

Automate Key-Value tagging for complete visibility in ServiceNow

Explore the latest Terraform integration updates: drift metrics, improved dashboard, token monitoring, and enhanced module support

RapDev’s Secret Backend Utility is now with Datadog for future updates, allowing global users to contribute to secure secret management

Use Vector’s VRL to generate metrics from logs when more advanced logic is required

A step-by-step guide to troubleshooting remote access issues

Utilize ServiceNow and Datadog to build a robust and efficient incident management system

Ensure business success with seamless portfolio management

How to best navigate Datadog APM to troubleshoot issues

Hidden ServiceNow Tag Filters for Smarter Queries

Don’t miss critical events in your logs by using Vector to send them to Datadog as Events

Troubleshooting SAM Normalization Failures: Quick Fixes and Best Practices

How RapDev's Culture Shaped my Real-World Experience

Empowering Datadog Users with Comprehensive Governance and Usage Insights

Simplify Your ETL Setup with Transform Maps and Robust Transformers

Save time, simplify navigation and work faster with ServiceNow

Effectively streamline your tags and monitors

Set up Now Assist for faster time-to-value on ServiceNow investments

Automate incident detection and response and empower your teams to handle emergencies more efficiently

Insights into the Infoblox Subnet Integration for ServiceNow

Visualize your Azure Virtual Desktop performance alongside your Azure infrastructure in Datadog

A glimpse at an action-packed week at Datadog's DASH 2024 conference

Elevate Your ServiceNow Integration with Best Practices

Enhancing Efficiency and Flexibility in IT Asset Management with ServiceNow

Discover how RapDev made waves at ServiceNow's Knowledge 2024 with 2 expo booths, 3 packed speaking sessions, and an epic happy hour.

A quick look into my journey from student to Rapdeviant

Get real-time insights and alerts on your Bamboo cluster and remote agents

Take control of your Cloudflare DNS management with this open-source ServiceNow integration

Part II in our CSDM blog series - identify Application Services, relate them to Business Apps and Technical Service Offerings

ServiceNow DEX: Proactive End-User Experience Monitoring for a Smoother Digital Employee Experience

Update and manage your CMDB from your Git repositories

Take control of sprawling deployments and optimize efficiency with ease

Enhancing Efficiency in Managing Unclassified Hardware Records

Centralize Commvault performance and health metrics within Datadog

A guide to monitor and optimize collaboration analytics

Discover dynamic update consolidation, efficient clipboard functions, and DiGi integration in Update Set Printer v2.0!

Stronger data insights from optimized pipelines

Monitor the state of your Jira Cloud infrastructure with RapDev’s Integration

Optimize your Discovery process, eliminate redundant scans and resource drain

Monitor the state of your Infoblox infrastructure

Assess your ITAM and CMDB health and benchmark your data quality

Maintain data availability, monitor system stability & ensure optimal data write performance

Learn how to set up, configure, and leverage its benefits for efficient CMDB management.

Centralize storage and management of secrets while simultaneously enhancing the security and manageability of your infrastructure.

Explore this game-changing feature enabling developers and non-developers to revolutionize user interfaces.

Uncover Google Cloud Platform insights effortlessly with GCPEnhanced—an open-source app amplifying ServiceNow's cloud discovery

Start looking at Google Meet as a whole with powerful, out-of-the-box metrics

RapDev’s integration enables users to monitor several different modules within.

Empower your teams to be able to quickly and easily troubleshoot their applications

Elevate your cloud monitoring & observe every layer of complex IBM Cloud environments

When we visit any application or website, including ServiceNow, three things are important in the context of security.

Designed to elevate your Datadog deployment with actionable information and insights.

Implementing or extending ServiceNow has a lot in common with building a house.

Optimize performance in remote office or large scale enterprise deployments.

Meet DiGi, your digital wing-bot, always ready to address and assist with the custom needs of your organization.

Make sure deployments are completed successfully and have proper governance.

Learn why and how you can effectively monitor SaaS applications.

Keep your secrets hidden and ease some of the burden of custom tool development for your team.

Streamline data integration workflows and save countless hours of writing custom code.

Google Cloud Platform (GCP) cloud discovery is an out-of-the-box solution, see why.

Dive into Glide APIs, but don't worry—we'll keep it fun and straightforward!

Think beyond the series of dull talks, generic workshops, and obligatory networking.

Execute the ping command from our ServiceNow instance and receive a response in seconds!

What if the conversation was treated like a scripted process with options and decision trees?

Configurations needed for Datadog’s NDM and how the integrated ‘snmpwalk’ command will simplify the testing process.

Every ServiceNow configuration has a business objective behind it.

One of ServiceNow’s greatest strengths is its flexibility and the creation of nearly limitless possibilities.

Fears can be directly addressed with a data-driven approach to change evaluation and approval.

As a ServiceNow engineer from a non-traditional background, the past year has been a journey of growth and learning for me.