Blank white canvas with no distinguishable features or content.

Blank white image with no discernible features or content.

Your Partner In...

AI Adoption

AI-driven service operations start here.

Get in touch

Accelerate your time to value with our Datadog and ServiceNow expertise

As a certified Datadog Premier Partner, RapDev helps you engineer observability that drives measurable business impact.

As a ServiceNow Elite Partner, RapDev helps you engineer ServiceNow into an AI-driven platform that powers your operations.

Servicenow Premier Partner badge with "Build" text at the bottom.

servicenow Elite Partner badge for Consulting and Implementation services.

Award badge for 'RapDev Ranks on the 2026 Inc. 5000 List'

Agentic Platform Operator · Built for ServiceNow

APO AI-powered MSP for ServiceNow

Learn about APO

WHAT IT IS

A new managed
service model

APO does the work
RapDev engineers own the outcome
Nothing reaches production without approval

APO

Work the queue and sweep for drift

APO does the work

RapDev Engineers

Senior, onshore, final call on production

Engineers approve

Your instance

Isolated tenant, your policies

You stay in control

THE PAYOFF

More throughput,
lower cost

Onshore delivery
Agents in the loop
Accountable to your SLAs

* On average. Results vary by environment.

Throughput

On your ServiceNow backlog

50%

Of your MSP cost

Compared with your current MSP

Now Assist tokens

No extra ServiceNow licensing

HOW IT WORKS

Governance for
every change

Every request follows the same four steps
Nothing reaches production before review

Discover

Scope the request against policy

Execute

Build and test in a tracked Update Set

Promote

Package it for engineer review

Document

Log every action to a real identity

GET STARTED

Ready to accelerate service delivery?

Talk to a RapDev engineer
Run APO on your ServiceNow platform

Learn about APO

What it is

The payoff

How it works

Get started

Learn about APO

About RapDev

RapDev turns strategy into engineered outcomes

RapDev helps you achieve your AI-driven service operations goals, faster. Our U.S.-based engineers have hundreds of Datadog and ServiceNow deployments for Fortune 500 organizations under their belt. We specialize in automating and scaling operations with AI-driven workflows, observability, and built-in security. With RapDev-built integrations, guided implementations, and hands-on knowledge transfers, you're up and running without sacrificing performance.

Learn about RapDev

Presenter in a white shirt addresses an engaged audience in a modern setting.

An engaged audience enjoying a presentation in a cozy setting.

Group of people with a robot at a tech event booth.

Busy open office space with employees working at computer desks.

Graffiti-style 'RapDev' mural on a brick wall above a ping pong table.

Two men hold small dogs while people socialize in a lively outdoor setting.

RapDev branded screens hanging above a crowded rooftop bar during a company event.

RapDev employees chatting and laughing in an open office space.

Office space with people working at desks and multiple computer monitors.

Crowd gathered in a modern workspace for a presentation or meeting.

Trusted by industry leaders

As leaders at the forefront of AI-powered transformations, we’ve worked with the heavy-hitters, large Fortune 500 companies, often operating in highly regulated industries, tackling large-scale, mission-critical environments where the stakes are high and complexity is the norm. We’re taking implementations further, getting there faster, and avoiding speed bumps along the way.