ServiceNow Expertise
Hardware Asset Management Professional (HAM Pro) helps organizations control the full lifecycle of hardware assets. RapDev’s engineers implement HAM Pro to automate asset workflows and improve visibility across procurement, inventory, and lifecycle management.
Software Asset Management Professional (SAM Pro) helps organizations control software usage, licensing, and compliance across the enterprise. RapDev’s engineers implement SAM Pro to automate license tracking, reclaim unused entitlements, and align software usage with procurement and governance policies.
RapDev helps you reclaim licenses that are no longer used and redistribute them based on demand. These savings accumulate across departments, turning unused software into strategic efficiency.
Mitigate risks by bringing license checks into the change process. RapDev integrates SAM Pro directly into your pipelines, enabling IT to flag and correct unlicensed usage before it becomes a liability.
Automate approvals, renewals, and fulfillment across procurement, HR, security, and GRC. RapDev builds workflows that are scalable and easy to maintain, freeing up IT resources and aligning processes.
Uncover software duplication and rogue installs. RapDev helps you identify and normalize applications, empowering your team to make informed decisions and reduce costs across the board.
Self-service is streamlined with automated provisioning built by RapDev. Users get what they need without delays, and IT can rest easy knowing requests are governed and tracked.
Unused software quietly drains budget while users still wait for access to the tools they need. RapDev helps organizations automatically reclaim unused licenses and provision software based on real demand so access stays fast and licensing stays efficient.
RapDev configures dynamic reclamation so underused licenses are automatically recovered and returned to the available pool. Instead of buying new licenses, teams can reassign reclaimed entitlements to users who need them, keeping software spend under control.
Software can be provisioned automatically based on user roles, requests, or workflow triggers. RapDev builds provisioning logic inside ServiceNow so applications are delivered quickly while approvals, governance, and license checks stay enforced.
Duplicate tools and unnecessary installs often go unnoticed across large environments. RapDev helps teams normalize software records and identify redundant applications so organizations can consolidate tools and reduce licensing waste.
Usage insights reveal how software is actually consumed across the organization. RapDev helps teams analyze installation trends, license utilization, and renewal risks so procurement and IT leaders can make smarter licensing decisions.
4.7
+
CSAT Score
136
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Product Certifications
113
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Accreditations
"RapDev is the Gold Standard for partners. It’s refreshing to work with people who know more than us and we can learn from. It's been a joy to work with them."
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