Unified Service Visibility

Establish a complete view of your infrastructure and application landscape:

• Map services across hybrid, cloud-native, and ephemeral environments
• Visualize how components interact across layers
• Eliminate visibility gaps in dynamic systems
• Enable faster diagnostics and smarter automation

Critical Dependency Mapping

Understand what’s connected—and what’s at risk:

• Surface hidden dependencies between services and devices
• Assess the impact radius of outages and changes
• Support compliance and governance efforts with detailed maps
• Align infrastructure visibility with business services

Scalable Tag-Based Approach

Designed for modern, fast-moving environments:

• Use custom tags to drive dynamic service maps
• Adapt easily to changes in ephemeral or containerized workloads
• Enhance scalability and maintain clarity as systems grow
• Power proactive management with real-time insights

Centralized Visibility with CMDB

Gain real-time insight into your IT landscape:

• Track assets, configurations, and relationships in one place
• Support faster incident resolution with accurate data
• Enable proactive problem management and trend analysis
• Improve operational efficiency across teams

Optimized Asset & Resource Utilization

Turn configuration data into actionable intelligence:

• Maximize the usage of existing IT resources
• Reduce redundant assets and minimize waste
• Align IT operations with business needs
• Streamline planning for upgrades and capacity

Guided Deployments by RapDev

Expert-led implementations tailored to your environment:

• Ensure accurate and consistent data from day one
• Establish governance and data integrity standards
• Accelerate time to value with proven deployment patterns
• Empower teams with a well-structured CMDB foundation

Unifying Fragmented Operations

Break down the silos in your cloud-native environment. With RapDev, unify your infrastructure, tools, and teams, making it easy to collaborate and execute across hybrid and multi-cloud setups. Standardize processes to eliminate inefficiencies and create seamless alignment between dev, ops, and support teams.

Modern ServiceOps in Action

Modernize your cloud operations with RapDev’s expertise. Automate critical workflows by integrating ServiceNow with your cloud and monitoring tools, cutting out repetitive tasks and boosting efficiency. Accelerate your operations by orchestrating workflows intelligently, aligning IT with modern delivery models like DevOps and Agile.

Powered by RapDev Expertise

Leverage RapDev’s expertise to drive real-time insights and automation across your entire ecosystem. Connect all key components of your cloud-native stack, empowering your teams to make fast, data-driven decisions. With streamlined reporting and optimized performance, RapDev ensures your environment scales smoothly and delivers measurable results.

Prevent Downtime with Proactive Detection

Stay ahead of incidents and reduce service disruptions:

• Identify and resolve issues before they impact users
• Shorten Mean Time to Recovery (MTTR) with real-time insights
• Deliver better experiences with fewer interruptions
• Empower teams to take action faster with clearer signals

Accelerated Recovery with ACC + ServiceNow

Automate insights to resolution with seamless data flow:

• Leverage Agent Client Collector (ACC) to push data via MID Server
• Store events and metrics directly in ServiceNow for visibility
• Trigger alerts and remediation workflows automatically
• Enable developers to act quickly on precise diagnostics
  

RapDev-Powered MTTR Reduction

Smart integration that delivers tangible results:

• Implement proven data pipelines and automation with ACC
• Integrate monitoring outputs into your ServiceNow ecosystem
• Gain full-stack visibility to reduce noise and prioritize issues
• Rely on expert deployment and configuration for lasting impact