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Traditionally, the service map-building process for microservices has been time-consuming and requires working with a centralized ServiceNow administration team or configuration management team. RapDev's CSDM as Code integration helps you get visibility into your services, applications, and the pods and namespaces that run them so you can monitor the health of your services more effectively and efficiently.
Registering microservices is necessary for visibility and inventory tracking for decentralized application architectures. Leveraging the CSDM as Code integration ensures a scalable deployment of the DevOps, Visibility, and Health modules. It also helps developers leverage the ServiceNow platform to its fullest extent without ever logging in to the platform’s UI.
Use the now.yaml template to build a base file to be included in your future microservice metadata bundle. Enter your microservice metadata into the now.yaml, including:
ServiceNow then ingests and parses this data to dynamically generate service maps, business services, and technical services. This information is further leveraged by the Discovery and DevOps modules to map deployments, pipeline runs, and artifacts to pods in the configuration management database (CMDB).
The infrastructure and cloud services relationships are generated and associated automatically based on the tags and tag groups defined in now.yaml.
CSDM as Code can also be leveraged to handle service map dependencies using tag-based service mapping, allowing you to pre-populate tag groups with contextualized organizational data. This makes deploying service maps exponentially simpler and scalable, with no overhead for your ServiceNow administrators.
Our integration is Common Service Data Model (CSDM) compliant, so you can also use it to enable service reporting and ensure your applications and services are properly modeled in ServiceNow. The solution is flexible and can be set up based on your CSDM maturity.
Suppose you’re adding a microservice hosted on AWS Fargate, which is tied to Insights Operator and a data lake API. You can specify the tags for the reporter and data lake API, making the data lake API and web reporter visible in the ServiceNow map and tying the business application service to the service account.
If an application service is defined in the now.yaml file, you have the option by default to create that application service and tie it to the business application.
Let us help you optimize your ServiceNow implementation today.
Leverage AI to enable automated remediation workflows for critical issues and incidents. By using ACC to send output data to the ServiceNow instance via the MID Server and store events and metrics in the relevant database, organizations can reduce their MeanTime to Recovery (MTTR) by:
ChatOps integrates incident management into communication platforms like Slack, MS Teams, and ServiceNow Operator Workspace, allowing for seamless handling of critical issues.
RapDev’s engineers specialize in automation to improve the developer experience. Embedding incident management within chat platforms through dynamic notifications enables real-time troubleshooting, continuous updates and easy internal communications during outages or MIM.
Leverage GenAI with Modern ServiceOps to enhance incident management and troubleshooting.
Managed Datadog guarantees an extensive list of SLAs to ensure you’re getting the most out of your Datadog environment and adhering to best practices.
Ready to automate your microservices registration?
Connect with our engineers today.
Ready to automate your microservices registration?
Connect with our engineers today.
