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Datadog
Datadog Offering

Datadog Quickstart

RapDev offers a range of Datadog engagements from a fixed-cost quickstart workshop to extensive implementation projects that fully leverage the platform’s application and infrastructure monitoring capabilities. We’ve become a trusted Datadog partner by creating flexible engagements that meet the specific needs of our customers.

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Get ready to hit the ground running with RapDev

The Problem

As enterprises continue to look for ways to improve visibility into their complex infrastructure, they’ve increasingly turned to Datadog.

In fact, Datadog has become the leader in modern monitoring services for cloud and on-premise infrastructure because it has integrations with a wide range of cloud services. But there is some upfront effort required to get started with Datadog.

As enterprises continue to look for ways to improve visibility into their complex infrastructure, they’ve increasingly turned to Datadog.

In fact, Datadog has become the leader in modern monitoring services for cloud and on-premise infrastructure because it has integrations with a wide range of cloud services. But there is some upfront effort required to get started with Datadog.

The Solution

Whether your organization is new to Datadog or has already rolled out the platform, there’s always ways to optimize your monitoring efforts.

Our Quickstart Workshop is a way for your team to gain the knowledge you need to accelerate your Datadog rollout — so that you can get as much value as possible out of the Datadog platform.

Whether your organization is new to Datadog or has already rolled out the platform, there’s always ways to optimize your monitoring efforts.

Our Quickstart Workshop is a way for your team to gain the knowledge you need to accelerate your Datadog rollout — so that you can get as much value as possible out of the Datadog platform.

How it works

Fast-track your Datadog deployment with quickstart workshops

Our two-day on-site workshop is an opportunity for your team to quickly learn the best practices for implementing Datadog.

After the two-day workshop, you’ll also receive 30 days of access to RapDev’s Slack channel for Datadog and a 1 month free trial for our Datadog SNMP Profiles Integration.

Datadog Quickstart Workshop +

Our standard Datadog quickstart workshop includes the following:

  • An overview of Datadog implementation best practices
  • Guidance on tagging strategies and implementing APM, Logging, or Infrastructure
  • Help with building custom checks or agent checks
  • Assistance with using out-of-the-box integrations with third-party platforms
  • Tips for setting up dashboards and monitors for your specific business requirements
  • Advice for implementing WatchDog best practices
Datadog Quickstart

Datadog Implementation Services

While our Quickstart Workshop is a great way to get some quick wins, we also offer multi-stage Datadog implementation services for efficiently deploying monitoring across both cloud and on-premise infrastructure. With the help of RapDev engineers, you’ll be able to accelerate your rollout to quickly gain comprehensive visibility into your infrastructure.

Datadog Quickstart

Datadog Integrations

The Datadog platform offers over 400 out-of-the-box integrations, but RapDev has uncovered some gaps through working with our customers. That’s why we’ve built many Datadog integrations ourselves, including SNMP Profiles, Office365, Zoom, Solaris, Nutanix, and more. We’re continually developing new integrations to maximize the value of the platform for our customers and the Datadog community.

Datadog Quickstart
Datadog Quickstart
Datadog Quickstart
Major Incident Management

Ensure uninterrupted uptimes with self-healing workflows

Leverage AI to enable automated remediation workflows for critical issues and incidents. By using ACC to send output data to the ServiceNow instance via the MID Server and store events and metrics in the relevant database, organizations can reduce their MeanTime to Recovery (MTTR) by:

  • Auto-remediating alerts within minutes of their generation
  • Preventing over-allocation of resources by setting defined limits and thresholds
  • Minimizing human intervention and toil by automating the alert remediation process
Datadog Quickstart
ChatOps

Streamline incident management with ChatOps

ChatOps integrates incident management into communication platforms like Slack, MS Teams, and ServiceNow Operator Workspace, allowing for seamless handling of critical issues. 

RapDev’s engineers specialize in automation to improve the developer experience. Embedding incident management within chat platforms through dynamic notifications enables real-time troubleshooting, continuous updates and easy internal communications during outages or MIM.

Datadog Quickstart
Gen AI

Bridge critical operational gaps with GenAI

Leverage GenAI with Modern ServiceOps to enhance incident management and troubleshooting.

  • Build Private GPT Instance: Develop and deploy a private GPT instance tailored to your organization's needs.
  • Automate Root Cause Analysis: Incorporate GenAI within your existing Major Incident Management (MIM) process to automate root cause determination and analysis, improving the speed and accuracy of identifying issues.
  • Instant Incident Summaries: Utilize GenAI to instantly generate summarized details of incoming incidents.
  • Automated Responses: Send responses from GenAI to the ChatOps engine, including incident summaries and tailored troubleshooting ideas for specific outages.
Datadog Quickstart
Service Level Agreement

Guaranteed SLAs

Managed Datadog guarantees an extensive list of SLAs to ensure you’re getting the most out of your Datadog environment and adhering to best practices.

.
KPI
Definition
SLA
navy blue arrow pointing right
Cost
.
Usage Tracker Report
Weekly report delivery to customer
1 report/ week
.
Cost Runaway
>10% increase over 8hr period
>10%
.
APM Indexed Spans
>10% increase in 8hr period
>10%
.
Custom Metric Alloted Usage
Action on >90% Custom Metric Alloted usage
<90%
.
Custom Metric On-Demand Usage
Action on On-Demand Custom Metric
<0%
.
Custom Metric MoM growth
Sustained MoM growth
<10%
.
Unused Custom Metric
Identify top 100 unused metric by cost & by indexed count
Top 100
.
Log Index Spike
>10% log index spike within a 24hr period
<10%
.
Log Index MoM Increase
>10% log index MoM growth
<10%
.
Billing Tagging
Billing associated to a team or app
95%
navy blue arrow pointing right
Hygiene
.
Platform Governance Report
Weekly report delivery
1 report/ week
.
Agent Update
Agents updated to latest version
2 updates/ year
.
Stale Dashboard
Stale Dashboard (180 days since last view) review & removal
100%
.
Monitors Muted
95% muted monitors review & remediate
95%
.
Monitors w. No Notification
95% no notification monitors review & remediate
95%
.
Monitors Not Fired
95% monitors not fired review & remediate
95%
navy blue arrow pointing right
Security
.
Public Dashboard
Review Public Dashboard & remove on approval
100%
.
Unscoped App Key
Review & action on all unscoped App keys 
100%
.
Stale API Key
Review & action on all unscoped API keys
100%
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Scale
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Monthly Usage Review
Platform usage review
1 meeting/ month
.
Chat & Support
Chat & Customer Support Portal Access
4 hour response time
.
Dashboard Creation
Up to 5 dashboards/ month w. 10 widgets
5 dashboards /month
.
Monitor Creation
Up to 10 monitors/ month w. 2 metrics
10 monitors/ month
.
Office Hours
2 hours
2 hours/ week
.
Tag Strategy Adherence
Tags adhere to Tagging Standard
90%
.
Log Pipeline Creation
Create up to 2 log pipeline/ month w. up to 10 processors
2 pipelines/ month

Let’s Get Started

Ready for a head-start into your observability journey?
Connect with our engineers.

Let’s Get Started

Ready for a head-start into your observability journey?
Connect with our engineers.

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