Fix Your Hardware Catalog in ServiceNow

Join RapDev in this webinar and learn how a substitution-based approach can simplify hardware catalog management in ServiceNow to enhance asset intelligence, normalization, and CMDB data quality.Watch a full live walkthrough of how to structure catalogs, apply substitution rules, and keep model data consistent and reliable as your organization scales.We’ll cover:

• Practical strategies for catalog structure and governance

• How substitution rules reduce complexity and errors

• AI’s role in shaping asset intelligence and normalization

• Best practices for maintaining CMDB data quality at scale